Privacy Policy

Policy for the Treatment of Personal Identifiable Information

Last Updated: August 1, 2024

Introduction

MULTIAXIS, LLC (the "Company") is committed to protecting the privacy of its users. This Privacy Policy ("Privacy Policy") is designed to help you understand what information we gather, how we use it, what we do to protect it, and to assist you in making informed decisions when using our Service. Unless otherwise indicated below, this Privacy Policy applies to any website that references this Privacy Policy, any Company website, software, games, as well as any data the Company may collect across partnered and unaffiliated sites.

For purposes of this Agreement, "Service" refers to the Company's service which can be accessed via our website at www.multiaxis.llc or through our mobile application. The terms "we," "us," and "our" refer to the Company. "You" refers to you, as a user of Service.

Consent

By accessing our Service, you accept our Privacy Policy and Terms of Use, and you consent to our collection, storage, use and disclosure of your personal information as described in this Privacy Policy. In addition, by using our Service, or services across partnered and unaffiliated sites, you are accepting the policies and practices described in this Privacy Policy. Each time you visit our website, or use the Service, and any time you voluntarily provide us with information, you agree that you are consenting to our collection, use and disclosure of the information that you provide, and you are consenting to receive emails or otherwise be contacted, as described in this Privacy Policy. Whether or not you register or create any kind of account with us, this Privacy Policy applies to all users of the website and the Service.

Information We Collect

We may collect both "Non-Personal Information" and "Personal Information" about you.

Non-Personal Information

"Non-Personal Information" includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. This category may include data collected through our games and software, such as gameplay analytics and user interaction data.

Personal Information

"Personal Information" includes information that can be used to personally identify you, such as your name, address, and email address. This may also include information collected through registration processes for software or games, or customer support interactions.

Browser and Device Information

In addition, we may also track information provided to us by your browser or by our mobile application when you view or use the Service, such as the website you came from (known as the "referring URL"), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you. We use this information for, among other things, the operation of the Service, to maintain the quality of the Service, to provide general statistics regarding use of the Service and for other business purposes.

Website Protection and Verification Data

When accessing protected areas of our website, we may collect verification data to confirm human interaction and prevent automated access. This includes:

  • Verification challenge responses (text entered to prove human interaction)
  • Session identifiers to maintain verification status
  • Timestamp of verification and legal acknowledgments
  • Browser session data to prevent repeated verification requirements

This verification data is stored temporarily in your browser session and is not linked to your personal identity. It is used solely for security purposes to protect our intellectual property from automated scrapers and unauthorized access.

Cookies

We track this information using cookies, or small text files which include an anonymous unique identifier. Cookies are sent to a user's browser from our servers and are stored on the user's computer hard drive. Sending a cookie to a user's browser enables us to collect Non-Personal Information about that user and keep a record of the user's preferences when utilizing our services, both on an individual and aggregate basis. The Company may use both persistent and session cookies; persistent cookies remain on your computer after you close your session and until you delete them, while session cookies expire when you close your browser. Persistent cookies can be removed by following your Internet browser help file directions. If you choose to disable cookies, some areas of the Service may not work properly.

Software Privacy Practices

This Privacy Policy covers our website and general business practices. Our software applications have their own specific privacy policies and terms of use that govern data collection and usage within those applications.

When you download or use our software, you will be presented with the applicable privacy policy and terms specific to that application, which may include additional disclosures about AI tools, third-party integrations, and data processing practices.

Third-Party Services

This website uses minimal third-party services for basic functionality and web analytics. Any data collection is limited to standard web analytics to understand site usage and improve user experience.

Our software applications may utilize additional third-party services and AI tools, which are disclosed within each software application's specific privacy policy and terms of use.

When you use external links on our website, you will be subject to the privacy policies of those external sites.

How We Use and Share Information

Personal Information

We prioritize the protection of your personal information and, in general, do not sell, trade, rent, or otherwise share your Personal Information with third parties without your consent. We may share your Personal Information with vendors and third-party service providers who perform services for the Company, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.

These vendors and third-party providers are contractually obligated to use your Personal Information only to provide the services requested by the Company and are required to protect your information in accordance with applicable data protection laws. For example, when you provide personal information to complete a transaction, verify your credit card, place an order, or return a purchase, you consent to our sharing this information with our service providers for those specific purposes.

Certain third-party service providers, such as payment processors, have their own privacy policies concerning the information we are required to provide to them for transaction processing. We recommend that you review the privacy policies of these providers to understand how they handle your Personal Information.

Data Security and International Transfers

We implement industry-standard security measures to protect your Personal Information from unauthorized access, disclosure, alteration, or destruction. However, no internet-based service can be entirely secure, and we cannot guarantee absolute security.

In some cases, your Personal Information may be transferred to and processed in countries outside of your own, where data protection laws may be different from those in your jurisdiction. We ensure that such transfers are conducted in compliance with relevant data protection laws and with appropriate safeguards in place to protect your information.

User Rights and Data Access

You have the right to request access to the Personal Information we hold about you, to request correction or deletion of such information, and to request the restriction of processing concerning your data. You may also have the right to data portability and the right to object to the processing of your data under certain circumstances.

Legal Disclosure

In addition, we may disclose your Personal Information if required to do so by law or if you violate our Terms of Use. Federal, state and foreign laws give people involved in lawsuits and other legal proceedings the right under certain circumstances to obtain information from us and from our service providers, including your personally identifiable information. You should understand that the Company and our affiliates will comply with these laws to the extent we are required to do so, including compliance with discovery requests.

Non-Personal Information

In general, we use Non-Personal Information to help us improve the Service and customize the user experience. We also aggregate Non-Personal Information in order to track trends and analyze use patterns of the Service. This Privacy Policy does not limit in any way our use or disclosure of Non-Personal Information and we reserve the right to use and disclose such Non-Personal Information to our partners, advertisers and other third parties at our sole discretion.

Data Retention

We will retain your information for as long as your account is active or as needed to provide you the Service, but in no event longer than permitted by applicable law. Your information is securely erased once this is no longer needed.

Verification data collected through our website protection system is retained only for the duration of your browser session and is automatically cleared when you close your browser or when the session expires.

How We Protect Information

We implement reasonable precautions and follow industry best practices in order to protect your Personal Information and ensure that such Personal Information is not accessed, disclosed, altered or destroyed. However, these measures do not guarantee that your information will not be accessed, disclosed, altered or destroyed by breach of such precautions. By using our Service, you acknowledge that you understand and agree to assume these risks.

The Company maintains physical, electronic, and procedural safeguards to protect your Personal Information. This includes the implementation of human verification systems on certain pages to prevent automated data harvesting and protect our intellectual property from unauthorized access by bots, scrapers, or AI systems.

Your Rights Regarding Personal Information

You have the right at any time to prevent us from contacting you for marketing purposes. When we send a promotional communication to a user, the user can opt out of further promotional communications by following the unsubscribe instructions provided in each promotional e-mail. Please note that notwithstanding the promotional preferences you indicate by either unsubscribing or opting out, we may continue to send you administrative emails including, for example, periodic updates to our Privacy Policy.

Links to Other Websites

As part of the Service, we may provide links to or compatibility with other websites or applications. However, we are not responsible for the privacy practices employed by those websites or the information or content they contain. This Privacy Policy applies solely to information collected by us through the Service. Therefore, this Privacy Policy does not apply to your use of a third-party website accessed by selecting a link via our Service. To the extent that you access or use the Service through or on another website or application, then the privacy policy of that other website or application will apply to your access or use of that site or application. We encourage our users to read the privacy statements of other websites before proceeding to use them.

Age of Consent

By using the Service, you represent that you are at least 18 years of age.

Changes to Our Privacy Policy

The Company reserves the right to change this Privacy Policy and our Terms of Use at any time. If we decide to change this Privacy Policy, we will post these changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it. Any such modifications become effective upon your continued access to and/or use of the Service five (5) days after we first post the changes on the website or otherwise provide you with notice of such modifications. It is your sole responsibility to check this website from time to time to view any such changes to the terms of this Privacy Policy. If you do not agree to any changes, if and when such changes may be made to this Privacy Policy, you must cease access to this website. If you have provided your email address to us, you give us permission to email you for the purpose of notification as described in this Privacy Policy.

Merger or Acquisition

In the event we undergo a business transaction such as a merger, acquisition by another company, or sale of all or a portion of our assets, your Personal Information may be among the assets transferred. You acknowledge and consent that such transfers may occur and are permitted by this Privacy Policy, and that any acquirer of our assets may continue to process your Personal Information as set forth in this Privacy Policy. If our information practices change at any time in the future, we will post the policy changes here so that you may opt out of the new information practices. We suggest that you check this Privacy Policy periodically if you are concerned about how your information is used.

Email Communications & Opting Out

We will send you Service-related announcements on occasions when it is necessary to do so. For instance, if our Service is temporarily suspended for maintenance, or a new enhancement is released, which will affect the way you use our Service, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature. Based upon the Personal Information that you provide us, we may communicate with you in response to your inquiries to provide the services you request and to manage your account. We will communicate with you by email or telephone, in accordance with your wishes. We may also use your Personal Information to send you updates and other promotional communications. If you no longer wish to receive those email updates, you may opt-out of receiving them by following the instructions included in each update or communication.

Contact Us & Withdrawing Consent

If you have any questions regarding this Privacy Policy or the practices of this Site, or wish to withdraw your consent for the continued collection, use or disclosure of your Personal Information, please contact us using the details below.

Email: support@multiaxis.llc

Phone: +1 (561) 795-0603

Address: 11924 W Forest Hill Blvd, Ste. 10A-280, Wellington, FL. 33414 (USA)